FAQ'S

Maintenance

Jewelry Maintenance & Care Policy

General Care Guidelines

To preserve the finish and quality of your fashion jewelry:

  • Store jewelry in a cool, dry place, preferably in an individual pouch or lined jewelry box.
  • Keep items away from moisture, humidity, and direct sunlight.
  • Remove jewelry before showering, swimming, exercising, or sleeping.
  • Avoid contact with perfumes, lotions, hairsprays, oils, makeup, and cleaning products.
  • Put jewelry on after applying cosmetics and fragrances.

Cleaning Instructions

  • Gently wipe jewelry with a soft, dry cloth after each wear to remove oils and residue.
  • Do not use water, chemical cleaners, polishing cloths for fine jewelry, or ultrasonic cleaners.
  • Never soak fashion jewelry.

Wear Expectations

Fashion jewelry is subject to normal wear over time. Factors such as body chemistry, frequency of wear, exposure to moisture, and handling can affect longevity. Fading, tarnishing, discoloration, and plating wear are considered normal characteristics of fashion jewelry and are not defects.

Repairs and Adjustments

  • Fashion jewelry is not designed for long-term repairs or resizing.
  • We do not offer repairs for broken chains, worn plating, bent components, or lost stones caused by normal wear or misuse.

Allergies and Sensitivities

Fashion jewelry may contain mixed metals and is not guaranteed to be hypoallergenic. Customers with metal sensitivities should exercise caution. Skin reactions resulting from metal sensitivities or improper care are not considered defects.

Maintenance Responsibility

Proper care and maintenance of fashion jewelry is the customer’s responsibility. Failure to follow care guidelines may result in premature wear or damage.

Policy Disclaimer

Due to the nature of fashion jewelry:

  • Variations in color, finish, and wear over time are expected.
  • Damage caused by improper care, moisture exposure, chemicals, impact, or normal wear is not covered under any warranty or return policy.

Shipping

📦 Shipping FAQs

When will my order be shipped?

Orders are processed and carefully prepared for shipment within 1–3 business days after your order is placed. Once your order has shipped, you will receive an email with your tracking information.

How long does shipping take?

We offer Standard Shipping for $7.99, with an estimated delivery time of 3–5 business days after your order has shipped.

Please keep in mind that the 1–3 business day processing time is separate from the 3–5 business day shipping time.

Do you offer free shipping?

Yes! We offer FREE Standard Shipping on orders of $75 or more. The free shipping option will automatically be available at checkout when your order qualifies.

Do you offer international shipping?

At this time, Beverly’s Touch Boutique ships within the United States only. We do not currently offer international shipping due to customs fees, duties, and taxes associated with international orders.

We hope to offer international shipping in the future!

How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this information to monitor your package’s delivery status.

What if my package is delayed?

We do our best to ensure your order arrives within the estimated timeframe. However, delays may occasionally occur due to weather, holidays, carrier delays, or circumstances outside of our control.

If your package is significantly delayed, please contact us and we will be happy to assist you.

What if my package says “delivered” but I haven't received it?

Please check your mailbox, delivery area, and with household members or neighbors. If you are still unable to locate your package, we recommend contacting the shipping carrier directly. You may also contact us for assistance.

Shipping at a Glance

Processing Time: 1–3 Business Days

Standard Shipping: $7.99
Estimated Shipping Time: 3–5 Business Days

FREE Shipping: Orders $75+

International Shipping: Not currently available
Shipping Location: United States

Beverly’s Touch Boutique

Adding a touch of beauty to every order. 💜✨

Return Policy

Return Policy

We want you to be completely satisfied with your purchase. Please review our return policy carefully before completing your order.

Eligibility for Returns

  • Returns are accepted within 14 days of the delivery date.
  • Items must be unused, unworn, and in original condition, with all original packaging, tags, and documentation included.
  • Proof of purchase is required for all returns.

Non-Returnable Items

The following items are final sale and not eligible for return or exchange:

  • Custom, personalized, or made-to-order jewelry
  • Earrings (for hygiene reasons), unless defective upon arrival
  • Items marked as “Final Sale” at the time of purchase
  • Gift cards

Condition Requirements

Returned items will be inspected upon receipt. We reserve the right to refuse returns that show signs of wear, alteration, damage, or tampering.

Refunds

  • Approved returns will be refunded to the original form of payment.
  • Refunds do not include original shipping charges.
  • Please allow 5–10 business days after approval for the refund to be processed by your financial institution.

Exchanges

  • Exchanges are accepted for eligible items within the same 14-day return window, subject to availability.
  • Customers are responsible for any price differences and applicable shipping costs.

Defective or Incorrect Items

If you receive an item that is defective or incorrect, please contact us within 48 hours of delivery. We will arrange a replacement or refund at no additional cost.

Return Shipping

  • Customers are responsible for return shipping costs unless the return is due to our error.
  • We recommend using a trackable and insured shipping method, as we are not responsible for lost or damaged return shipments.

How to Initiate a Return

To start a return, please contact us at the form below or at beverlystouchboutique@gmail.com with your order number and reason for return. Returns sent without prior authorization may not be accepted.

Legal Notice

Legal Notice

Last Updated: September 5, 2026

Welcome to Beverly’s Touch Boutique. This Legal Notice applies to your use of our website and the purchase of products through our online store.

1. Business Information

Business Name: Beverly’s Touch Boutique
Business Type: Florida Limited Liability Company (LLC)
Location: Florida, United States
Website Platform: Shopify

Beverly’s Touch Boutique owns and operates this online store and is responsible for the products, content, pricing, customer service, orders, shipping, returns, and other transactions made through our website.

2. Website Platform

This online store is powered by Shopify, which provides the ecommerce platform that allows us to sell our products and services online.

Shopify provides the technology and infrastructure used to operate our online store; however, Shopify is not the seller or merchant of record for products purchased from Beverly’s Touch Boutique. Your purchase is a transaction between you and Beverly’s Touch Boutique.

3. Product Information

We make every reasonable effort to ensure that product descriptions, photographs, prices, colors, sizes, and other information displayed on our website are accurate and up to date.

However, colors and appearance may vary depending on your device or screen settings. Product availability may also change without notice.

We reserve the right to correct errors, update product information, modify prices, or discontinue products when necessary.

4. Pricing and Taxes

All prices displayed on our website are listed in U.S. dollars unless otherwise stated.

Applicable sales taxes and other required charges may be calculated and displayed during checkout based on the shipping destination and applicable law.

Beverly’s Touch Boutique reserves the right to correct pricing errors or other inaccuracies on the website.

5. Orders

Placing an order through our website does not necessarily guarantee that the order can be fulfilled.

We reserve the right to cancel or refuse an order when necessary, including in circumstances involving product availability, pricing errors, suspected fraudulent activity, or other legitimate business or legal reasons.

If we cancel an order after payment has been received, we will provide an appropriate refund for the canceled portion of the order.

6. Intellectual Property

Unless otherwise stated, the content appearing on this website—including photographs, product images, logos, graphics, designs, text, product descriptions, and branding—is owned by or licensed to Beverly’s Touch Boutique.

You may not copy, reproduce, modify, distribute, publish, sell, or otherwise use our content for commercial purposes without prior written permission.

Beverly’s Touch Boutique and associated branding may not be used in a manner that suggests an unauthorized affiliation or endorsement.

7. Third-Party Services and Links

Our website may use third-party services to help us operate our business, including payment processing, shipping, website functionality, analytics, and other ecommerce services.

Our website may also contain links to third-party websites. Beverly’s Touch Boutique is not responsible for the content, policies, security, or practices of third-party websites.

8. Website Availability

We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

Website access may occasionally be interrupted because of maintenance, technical difficulties, service-provider issues, or circumstances beyond our reasonable control.

9. Limitation of Liability

To the extent permitted by applicable law, Beverly’s Touch Boutique will not be responsible for indirect, incidental, or consequential damages arising from your use of our website or products.

Nothing in this Legal Notice is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

10. Changes to This Legal Notice

We may update or modify this Legal Notice from time to time to reflect changes to our business, website, products, or applicable legal requirements.

Any updates will be posted on this page with a revised “Last Updated” date.

11. Governing Law

This Legal Notice and your use of our website are governed by the applicable laws of the State of Florida and the United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.

12. Contact Us

If you have questions regarding this Legal Notice, our website, or your order, please contact us:

Beverly’s Touch Boutique
Florida, United States
Email: beverlystouchboutique@gmail.com
Website: www.Beverlystouchboutique.com

Thank you for visiting and shopping with Beverly’s Touch Boutique.

Feel Free To Send Us A Message💖

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